Metrcisco already provides cutting edge Decline Recycling Strategies functionality that helps you silently retry failed payments in the background.
With our new Dunning Management Tools, you can send professional messages to your customers to resolve payment issues. You can engage your customers via multiple communication channels including: Email, Text Messages (SMS), and even Phone Calls.
And you have the control on exactly when and how to trigger your messages, in which format and language, and to which segment of your user base.
Metricsco’s Dunning Management Tools are tightly integrated to our Decline Recycling Strategies functionality, so you can trigger dunning messages any time before, after or in parallel to continue re-trying the failed payments.
Closing customers’ accounts too early or too late can have a big impact on your business. Metricsco allows you to maximize Recurring Revenue, Increase Retention and increase customer lifetime value (CLTV) growth, while you focus on your core business.